Pre-order items are available for purchase on our store and are charged at the point of purchase. We always aim to dispatch pre-order items to arrive on the day of release. In the unfortunate event that there are delays from our suppliers which make this improbable, we will look to get these items to you within 3 working days of the official release date. If you are yet to receive your pre-order after this time, just get in contact via email@example.com or call 07711900698, so we can investigate this further for you. Any orders that includes a pre-order item will be dispatched once ALL items in the order are available. Please bare this in mind when placing orders containing both in-stock and pre-order items. If you would like in-stock items delivered sooner, please place a separate order for those items.